Privacy Policy
DM Home Improvement LLC Last updated: May 2026
Introduction
DM Home Improvement LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at www.dmhomeimprovementllc.com or contact us through any of our online forms.
By using our website, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We may collect the following types of personal information when you interact with our website.
Information you provide directly:
Name
Email address
Phone number
Home address or service location
Project details and messages submitted through our contact or consultation forms
Information collected automatically:
IP address
Browser type and version
Pages visited on our website
Time and date of your visit
Referring website or source
How We Use Your Information
We use the information we collect for the following purposes:
To respond to your inquiries and consultation requests
To provide estimates and schedule services
To communicate with you about your project
To send service-related updates or follow-up information
To improve our website and better understand how visitors use it
To comply with legal obligations
We do not sell, trade, or rent your personal information to third parties.
Third-Party Services
Our website is built on Squarespace, which may collect certain data automatically as part of its platform operations, including cookies and usage analytics. We may also use the following third-party tools:
Google Analytics — to understand website traffic and visitor behavior
Google Maps — to display our service area
Google Business — for review and business listing purposes
Each of these services has its own privacy policy governing the use of your data. We encourage you to review their policies directly.
Cookies
Our website uses cookies — small text files stored on your device — to improve your browsing experience. Cookies help us understand how visitors navigate our site so we can make improvements.
You can instruct your browser to refuse all cookies or to notify you when a cookie is being sent. However, some parts of our website may not function properly if cookies are disabled.
Data Security
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Consultation and project-related information may be retained for up to 3 years for business and legal purposes.
Your Rights
You have the right to:
Request access to the personal information we hold about you
Request correction of any inaccurate information
Request deletion of your personal information, subject to legal obligations
Opt out of any marketing communications at any time
To exercise any of these rights, please contact us at the information below.
Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date at the top. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
DM Home Improvement LLC 3440 Toringdon Way Suite 205, Charlotte, NC 28277
Phone: (910)-557-0915 Email: planning@dmhomeimprovementllc.com Website: www.dmhomeimprovementllc.com
This privacy policy was last reviewed and updated in June 2026.